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The long road to reform
Pensions Age simplification roundtable


With less than a year to go until the simplification deadline, the collation of a panel dedicated to the topic seemed more than timely. This month, in the first in a series of three, our five industry experts contemplate the concept of simplification, whether the government is set to achieve what it intended, how far their companies have come in the run-up to A-day, and what problems the new regime is likely to throw up in the coming years.

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The cast:

Chairman: Jeremy Ward is responsible for all aspects of pensions marketing at Friends Provident, including strategy, product management, pricing, communication, systems development and external funds. He has been very closely involved with the development of the innovative 'New Generation Pensions' systems which introduced true straight-through processing to the group pensions market. In 2003, Jeremy directed the development and launch of FP’s Activ range of multi-manager funds, and is regularly quoted in the pension press.

Raj Mody is a pensions strategy consultant with Hewitt Associates and a member of the Hewitt Leadership Group. He advises clients on a full range of pensions and benefits issues including funding strategies, benefit design and communication, sales and acquisitions, scheme restructuring and changes from government reform. Raj previously headed up the Hewitt’s Leeds office and before that worked at the firm’s Epsom office in a senior consulting role. His personal clients include major UK and multi-national organisations.

Nick Burns is group managing director at PIFC Consulting. He joined PIFC in 1989 and the Board in 1992, having started out in the pensions industry with Norwich Union. Nick led the secondary buy-out of PIFC in 1992 with PIFC's private equity investor, Graphite Capital. Having now worked within the HR and Employee Benefits industry for over 20 years, Nick has extensive experience in employee benefit design, corporate restructures, executive planning and communication. He has overall responsibility for PIFC's group strategy.

David Marlow is marketing director at Alexander Forbes Financial Services. David has a long background in life and pensions. He gained his grounding at Equity & Law Life Assurance Society (now AXA) in a variety of roles from 1984 to 1998. From here he went to National Mutual (now GE) as product development manager and then joined The Annuity Bureau as head of marketing in 2000. Since May 2004, David has been Marketing Director for national IFA business Alexander Forbes Financial Services.

John White is head of pensions and investments at RSM Robson Rhodes. He has worked in the industry for 18 years, qualifying as an associate of the Chartered Insurance Institute while working for NPI. He was employed as a pensioneer trustee throughout the 1990s, and joined RSM Robson Rhodes in 1997. He has advised on a variety of pension plans. He also established and Chairs the Internal Investment Panel, which involves interviewing fund managers, determining investment strategies and benchmarking performance in relation to set standards.

Matthew Swynnerton is an associate at DLA Piper Rudnik Gray Cary UK LLP specialising in pensions. He is a secretary of DLA Piper's independent trustee company and therefore has practical experience of the day-to-day issues frequently faced by trustees. Matthew is also secretary of the Education and Seminars Sub-committee of the Association of Pension Lawyers, where he is involved in running technical seminars, and has been chairman of another APL sub-committee since 1999, regularly organising and delivering seminars for its members.


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The debate:

The simplification concept

Chairman
: "With less than one year to go until A-day, preparations for simplification are finally getting under way. How are you all feeling about the new legislation at this stage?

Marlow: I think if consumers are to be convinced that we are genuinely looking to simplify the system and make life easier, it is not being reflected in the body of
legislation and the number of statutory instruments (SIs) that have been issued.
That’s not to say that, in the long run, the bulk of changes won’t simplify the landscape – I think they will – and the reduction in the number of tax regimes is welcome. The challenge for us now is keeping our clients well informed in advance of the changes taking place.

Mody: I think if we look at the word simplification and how it came about it has two meanings: one is the vision from the Inland Revenue (IR) and its attempt to simplify the tax regime which is reflected in the Finance Act 2004, which I think they will achieve to a certain extent. This is because the package they have put together should achieve real reform – they haven’t just tinkered around the edges and come up with some half-baked idea; they have actually pushed through a piece of visionary legislation and the concept of a lifetime allowance, at least in its purest form, is unique.

The other strand of simplification lies in the attempt to simplify the overall pensions framework with the introduction of the new Pensions Act – and this has been less successful in that the Act is far too complicated and hasn’t really been thought through. In addition, the pace of change at the moment means there is virtually something new coming out every day and it is a struggle for the industry to keep up, for example, we have primary legislation, SIs sitting under that, and we now also have Codes of Practice.

White: We have always related the Finance Act to Simplification and the Pensions Act to Securitisation and I am not sure the latter was ever supposed to be simple, and I agree it certainly isn’t.

Burns: The strap-line that was originally used by the government was ‘Simplicity, Security and Choice’ and in the marketing we have been doing with employers, trustees and staff we align the ‘Simplicity’ and ‘Choice’ elements to the Finance Act, and ‘Security’ to the Pensions Act.

At the end of the day, though, whether any or all of these are achieved is irrelevant if, at the basic level, people who are in pension schemes don’t actually understand what they have. So, this is a fantastic opportunity for us around this table and the whole industry to take action, and try to raise awareness and understanding.

I also agree that, in the long run, things will be more straightforward for most people under the new Finance Act, and the fact that most people won’t get anywhere near the lifetime allowance means things will certainly be more simple for them.

Marlow: Picking up on that example, the fact that we have got an annual limit and now a lifetime limit says to me that the IR is being a bit paranoid – if we have an annual cap on the amount that can be paid in, why do we need to have an ultimate cap on the fund? I think the annual allowance is incredibly generous and by having any form of lifetime cap it is giving off the wrong messages to consumers i.e. that you might not benefit in the way that the scheme was designed, and although it may be a minor issue in terms of how many people are going to realistically be hit by the cap, it is one more thing that has generated negative press and could further damage the perception of pensions.

Swynnerton: But all in all, I don’t think anyone would disagree that the concept of simplification is welcome; it’s how we get there between now and 2006 and then ultimately 2010 that's the main issue. The Finance Act is complicated and technical and we are going to get even more regulation in the next 12 months. It is only now that companies and trustees are starting to look at what they have to do before April next year, which flexibilities they are going to choose and how it is all going to be communicated to the members.

White: This identifies a key issue - that it is our job to effectively communicate the implications of the new legislation to our clients. It might not be simple to read so many pages of legislation, but it is our job to assimilate that information and to send it out in a way that they can understand.

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Client progress

Chairman: To what extent then are your clients making progress towards 2006?

Swynnerton: Our clients, particularly our trustee clients, are just starting to receive advice from their advisers on what changes they are going to have to put in place. From our point of view as lawyers, we are looking very differently at the Pensions Act – which is regulatory and restrictive, and the Finance Act – which is permissive.

Our company and trustee clients are also reacting differently to the two – they are acting and reacting now to the Pensions Act, whereas they feel a bit more relaxed about the Finance Act because they have got until 2006 to make any necessary amendments to their schemes. They also feel that those amendments cannot be made at the moment in relation to the Finance Act because we are still waiting for more regulations and IR guidance.

Mody: I think you raise an important point – the Finance Act is permissive so it opens up opportunities that companies can choose to take advantage of. Saying that, there are elements of the Act that most companies will have to react to, for example around changes to the earnings cap regime or in relation to arrangements they have in place like FURBS and UURBS.

Burns: There is also the matter of enhanced and primary protection decisions for higher earners and help with making these decisions needs to start now. In fact, I see this as one of the most important areas employers have to face over the next twelve months – identifying those employees who have an issue in terms of either enhanced or primary protection.

Mody: I think you are right. The solution will vary enormously across each organisation and there is no magic bullet for any of these issues; the answer lies in an analysis of those individual members.

You are usually having to blend together two approaches towards solving these problems – one is an establishment of the principles i.e. what should your benefit and reward structure look like for that population; and two, the data driven route, which is an analysis of individual members, and for this we are using modelling and projection tools.

Marlow: We are also finding that people need their hands held on this. I know we are potentially talking about sophisticated individuals but they are generally not very engaged with their pensions and we found that before we can even get onto the question of whether they are going to affected in the future, they need educating about what they have got today and what benefit entitlements they already have accrued.

White: Not enough people have got that information - they don’t know where they are today, never mind where they are going. There will come a point soon where there will be a log-jam preventing this information coming out and whether it is coming out from the administration houses and the actuarial firms, or the insurance companies, there are not enough people to produce that information and IT capacity in the industry is not strong enough to cope.

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Alternative funding vehicles

Chairman: Are you yet looking at alternative funding vehicles for those high earners that are in danger of hitting the limit?

Burns: Most firms we are talking to are intending to simply provide an “allowance” via salary and let them buy whatever other investments they choose, whether they be VCTs, ISAs and so on. We haven’t yet come across a viable ‘tax efficient’ alternative vehicle.

White: We have had a lot of off-shore companies knocking on our doors.

Mody: Well, if individuals are looking for tax advantaged arrangements, while there might be some short-term opportunities, for example offshore, I am not sure it is necessarily the most reliable way to go for long-term pension planning because the IR has already indicated its intention to clamp down on anything it regards as having a hint of tax avoidance.

From a corporate point of view, Employer Financed Retirement Benefits Schemes (EFRBS) will replace FURBS and UURBS under the new rules.

In terms of tax advantages, these vehicles at least allow you to avoid NI contributions and while this may not be quite as tax advantageous as a tax approved pension build-up under lifetime allowance, it is going to be better than cash.

The other thing we should not overlook is the issue around the recovery charge, and there may be circumstances where it is not an unappealing prospect particularly if you have built up those benefits a long way in advance of reaching retirement, as at least you will have the benefit of tax-free returns before you get around to actually drawing down that income. It is not necessarily a great thing to do in the year before you retire though.

Marlow: While I am not disagreeing with the point that in some circumstances it may make sense to over-fund into the scheme, particularly as it keeps some of your costs low and makes life more simple, let’s not ignore the fact that some people could be hit by as much as a 55 per cent charge if they go over their allowance.

We have a small proportion of our clients who are already going to be over the limit and I think at this stage all we can do is arm them with the facts and give them the forecasting information they need to make sure they are well informed enough to make a decision one way or the other.

White: It think the whole area of alternative funding vehicles will generate more of an interest in 2006-2007 when the money is there and nobody can find a home for it.

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Trustee duties & conflicts of interest

Chairman: The new legislation is also increasing the pressure on today’s trustees. What impact will this have?

Swynnerton: Our clients are already finding it very difficult to recruit trustees and that’s nothing new – I don’t think it is just the new legislation that has done this but it has been the case for some time.

Mody: That takes us onto another subject which is about the trustee knowledge and understanding requirements that have been introduced. The Regulator is currently working on its Code of Practice which will formalise and deepen the level of knowledge that even member nominated trustees (MNTs) will need to have. While this is welcome, if you look at the draft document it looks like an exam syllabus and I think it is scary enough for current trustees, let alone new trustees who probably don’t have a clue what it will actually entail if they put themselves forward for the role.

Burns: I agree – I think it is frightening enough for people in our own industry to take on that responsibility. In fact, I don’t know many people in our industry – professionals who have been working in pensions for a long time – who would step forward and be a trustee. I wouldn’t, and if I wouldn’t and I have been in the business for 20 years, how can I expect the employees of our clients to step forward? Do we believe the requirement for more MNTs will really offer more security? I don’t.

Chairman: What about conflicts of interest – is this a significant issue?

Swynnerton: I think it is and it is one that we as lawyers are having to advise on more and more. Lawyers often have to advise both trustees and companies on their schemes which is becoming increasingly difficult to do because of general conflict issues.

While this isn’t something specific to simplification, as it is something that comes up time and time again with scheme amendments, the onset of simplification does mean that all schemes are going to have to make amendments one way or the other. The problem is that trustees and companies might have competing interests about when and if to make certain rule changes, and where an amendment power requires both trustee and employer consent, resolving this conflict can be quite difficult.

Then there is a separate conflict that arises when a trustee is also a scheme member – they will not want to cap their own benefits. This can put trustees in a very difficult position. For example, an employer might want to retain a current IR concept such as the earnings cap or raise the minimum early retirement age to 55 at the earliest opportunity. It will be difficult for the trustees to agree as they have a duty to act in the best interests of the members as a whole. There is no real answer – it has to be looked at on a case-by-case basis.

White: There is no doubt the perception of conflict in the industry creates distrust - in fact, I think this is a fundamental reason for the mistrust of pensions, per se.
For example, the government has got a vested interest in making changes to the pensions landscape and they may not necessarily have the members’ long-term interests at heart; members are driven by unions as a body who have a vested interest to get the best rates they can; then the employer, who is represented by the CBI, will have a different view.

And there are conflicts within the schemes too – for example, when we do seminars I always ask all the trustees to put up their hands; I then ask them to put their hands down if they are not the biggest member of the pensions pot, or if they are not the finance director, and there is always someone with their hand still up because he is the FD, he is the biggest member of the scheme and he is a trustee. He is also often the most worried person in the room!

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Marlow: To return to the point we were making earlier about MNTs and who would do the role, do we have a system here that is ultimately going to fail? The intention was that by increasing the number of MNTs the members’ rights would be more protected, but if the reality is that no-one wants to step in to do the role, it won’t be achieving its original objective and all of these things just become more hurdles in the way of actually running a good DB scheme.

To follow on from this, if the rules end up not being effective in the right way, then clearly they were ill-conceived in the first place and all they are doing is further damaging the confidence and the running of DB schemes.

Burns: And what a responsibility DB and DC trustees have on their shoulders – even if trustees take professional advice and they make a bad decision based on that advice, they are still not off the hook. Under DC they will be making investment decisions for their workforce – when they know very little about pensions, let alone investments – that is a huge responsibility.

Swynnerton: Although if in the normal course of events trustees rely on their professional advisers and the advice turns out to be negligent then they will normally have a claim against the adviser.

Mody: The source of all this concern is the benefit design itself – you can’t
eliminate the risk that goes with a DC benefit design – the trustees can’t do that and the members can’t do that so, the only thing you can do is make sure members are well aware of the risks; so if you are talking about a DC context and trustees of a DC occupational scheme there is nothing they can do about that unknown investment risk in the future.

Burns: Apart from get out of it and go into a contract-based arrangement. Then there are no grey areas.

Mody: Then you have eliminated the trustee body so that is not necessarily leaving the members any better or worse off.

Burns: But I am talking about making the trustee better off. It’s back to the point about who would step forward and if no-one does then much of this legislation that has been put together to achieve won’t work, so companies naturally will migrate to contract-based arrangements."


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