As an In-House Pensions Support Officer, you will play a key role in the day-to-day administration of the organisation’s pension arrangements, helping to deliver a high-quality and responsive service to employees. You will be at the centre of pension operations, ensuring accurate record-keeping, supporting member enquiries, and working closely with HR, trustees and external providers to maintain efficient and compliant processes. Your work will help ensure employees receive the support and information they need regarding their pension benefits, while maintaining compliance with current UK pensions legislation.

In this role, you will administer daily pension scheme and pension payroll activities, respond to member queries in a professional and timely manner, and carry out both automated and manual pension calculations with support from the wider pensions team. You will maintain accurate records and documentation, liaise with trustees, actuaries and external providers, and assist with pension audits and scheme reviews. Your attention to detail and commitment to accuracy will be essential in ensuring pension data and processes remain reliable and compliant.

For a confidential discussion please telephone Dianne Beer on 07747 800740 or email dianne@abenefit2u.com