We are looking for a candidate with proven knowledge of Defined Benefits (DB) and/or Defined Contribution (DC) pensions administration (full lifecycle) and a track record driving results within third party administration.

As the Team Leader, you will manage a team of DB and DC administrator supporting primarily occupational pension schemes, in accordance with our client contracts to the required standards and deadlines. It is important you have previous people management experience, ranging from Senior to Trainee level.
The Team Leader will also be responsible for the delivery of quality standards and service level targets through effective performance management.

The ability to drive continuous improvement and enhance the contribution made by the department to the overall development of the business model is crucial to this role.

About You

• Extensive experience working with different occupational pension schemes - DB, but also DC, CARE or Hybrid schemes;
• Proven knowledge of pensions projects and scheme events will be advantageous;
• Ideally QPA or PMI qualified (but not essential).
• Minimum of 2 years as Principal / Senior Administrator or Deputy team lead.
• Proven experience of occupational pension scheme administration –, quality checking, staff appraisal and mentoring.
• Proven experience carrying out complex manual pension’s calculations.
• The ability to develop a culture of continuous improvement focused on enhancing the end to end customer experience both internal and external to the organisation.
• The ability to inspire, motivate, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviours.
• Information Technology literate - in the use of Office Systems, e.g. Microsoft Office for word processing, spreadsheets, database and presentations.
• Prove stakeholder / client relationship management experience.
• Good understanding of various codes of professional ethics and standards as promulgated by the PMI.

For a confidential discussion please telephone Tasha Davidson on 0208 274 2842 / 07958 958626 or email tasha@abenefit2u.com