Fewer than half (48 per cent) of pension schemes in the UK are accurately keeping members’ data fully up to date, according to a Raindrop freedom of information (FOI) request to The Pensions Regulator (TPR).

The data showed that 2,709 of the 5,686 occupational defined contribution (DC), defined benefit (DB), and non-micro schemes assessed by the regulator in 2025 had completed both data assessments needed to ensure accurate member details.

To maintain accurate data on members, schemes are required to carry out two types of assessment to maintain quality: an assessment of common data that measures accuracy of information, and an assessment of scheme-specific data that measured the quality of data needed to administer benefits correctly.

Raindrop warned that schemes failing to keep accurate member records increased the risk of savers losing track of their pension pots.

While fewer than half of schemes completed both assessments in 2025, this was an improvement on 2024 (39 per cent), 2023 (38 per cent), and 2022 (34 per cent).

Occupational micro DC schemes were lagging furthest behind, with just 21 per cent of these schemes having completed both data quality assessments between 2023 and 2025.

“Dormant pots remain a huge problem in the UK and savers need greater support from schemes to help them keep track of all their retirement savings,” said Raindrop co-founder and CCO, Vivan Shridharani.

“Pension schemes have a key role to play in helping savers keep track of their pensions. Too often member data is inaccurate which impacts a pensions engagement and increases the risk of members losing track of pots.

“Providers should be regularly updating their members’ contact details as well as ensuring they have accurate insight into risk appetite and planned retirement age – this will boost member outcomes and engagement as well as tackle the lost pots issue.

“Providers also need to ensure they offer simple pension tracing tools to remove the barriers customers face when tracking lost pots and enable consolidation to provide members with enhanced control over their retirement savings.”

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