Aptia acquires Pension Decision Service from Mercer

Aptia has acquired Pension Decision Service (PDS) from Mercer, in a move designed to strengthen the support available to pension scheme members navigating complex retirement decisions.

The deal will enhance Aptia’s ability to provide guidance and support to members at retirement, as demand grows for clearer and more personalised assistance amid increasingly complex pension choices.

PDS offers tailored, one-to-one guidance to help individuals understand both the options available within their pension scheme and the alternative choices open to them.

Its specialist team focuses on explaining retirement concepts clearly and at a pace suited to each individual, to support informed decision-making.

The acquisition comes at a time when many pension savers remain uncertain about their retirement options, underscoring the importance of accessible, high-quality guidance across the pensions landscape.

Aptia head of UK pensions administration, Sue Doughty, said the acquisition would strengthen the firm’s ability to support members at a critical stage in their retirement journey.

“What you do with your pension is one of the most important financial decisions you’ll ever make - and in many cases, once you have made that decision there is no turning back,” she continued.

“Pension Decision Service brings a level of expertise and care that aligns perfectly with Aptia’s values.

"This acquisition will enable us to deliver an even more comprehensive service to pension schemes and their members, ensuring they receive the guidance they need when they need it most.”



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