More than 2,000 people have backed PensionBee's petition calling for a 10-day pension switch guarantee, which the group highlighted as evidence of the growing public demand for faster and clearer pension transfers.

The update comes two weeks after PensionBee launched the petition, which urges the government to introduce a clear 10-day limit for pension transfers.

The campaign aims to bring the pensions sector in line with faster switching standards already seen in the banking and savings sectors, in an effort to make pensions simpler and more accessible.

PensionBee warned that, currently, savers may experience delays of several months when transferring their retirement funds between providers, with research showing that current processes can undermine trust in pensions and risk leaving savers frustrated or confused.

By calling for a clear, time-bound switching standard, the campaign seeks to remove the barriers that prevent many consumers from consolidating their old pensions and taking control of their financial future.

PensionBee said the support for the petition highlights an increasing appetite for change, as policymakers, providers, and consumers recognise that “slow and opaque” switching practices are no longer fit for purpose.

Reflecting on the petition, PensionBee chief business officer UK, Lisa Picardo, welcomed the strong public response, saying it “shows that the public is united in calling for change".

She explained that too many people face “long and frustrating” waits when trying to take control of their pensions, arguing that this “simply isn’t good enough in 2025”.

“A 10-day pension switch guarantee would give savers the confidence and clarity they deserve, helping more people prepare for a secure retirement,” Picardo added.

“We’re delighted to see thousands already backing this important cause, and we urge even more people to add their voices.”

The petition will remain open until 26 January 2026. If it reaches 10,000 signatures, the government must issue a response, while reaching 100,000 signatures would trigger consideration for a debate in parliament.

Not all in the industry are as concerned about current transfer times, however, as Origo recently suggested that recent progress painted a "positive story" for savers, after it found that simpler pension transfer times fell to an average of 10.8 days in the 12 months to 30 June 2025.

In addition to this, the Financial Conduct Authority's (FCA) recent review of pension transfers found that most firms complete transfers within a reasonable timeframe.

According to the review, most of the firms in the sample completed all transfer requests, on average, within 20 days, and, where a transfer required no additional checks, over three-quarters of the firms completed these transfers within 10 days, with the shortest time being 5 days.

The FCA also emphasised that good service is not just about how quickly the transfer can happen, stressing the need to ensure that consumers are protected from scams and that the transfer does not cause foreseeable harm.

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