PCS members working for pensions administrator MyCSP have announced they will take six weeks’ strike action starting on 7 July in support of their campaign for full union recognition.

The action follows an overwhelming vote in favour of industrial action by 156 members across a range of roles, including pension administrators, senior administrators, telephony staff, team leaders, and managers.

The strikes will take place over multiple dates in July and August and will affect MyCSP offices in Liverpool and Cheadle Hulme.

The dispute centres on MyCSP’s refusal to formally recognise PCS and consult the union during the transfer of undertakings (TUPE) process ahead of the transfer of the Civil Service Pension Scheme (CSPS) administration contract from MyCSP Ltd to Capita, due to take effect on 1 December 2025.

Earlier this month, the National Audit Office published a report on MyCSP’s customer service performance, adding further pressure ahead of the transfer.

Coinciding with the start of the strike, senior Cabinet Office officials are scheduled to appear before the Public Accounts Committee on 7 July to give evidence on the current level of customer service for CSPS members and the forthcoming transition to Capita.

PCS has already submitted evidence to the committee’s inquiry into civil service pensions.

PensionsAge has contacted MyCSP for comment.

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