Dashboard Operators Coalition announces new members

Aviva, Mintago and Scottish Widows have joined the coalition of potential pension dashboard operators, working collectively with the government and regulators to help support the successful launch of dashboards for consumers.

The three organisations join Just Group, Legal & General, Moneyhub and Standard Life, part of Phoenix Group, on the Dashboard Operators Coalition, which was launched in March to help support the safe and secure launch of pensions dashboards.

Having originally agreed to work with the Pensions Dashboards Programme (PDP) as a volunteer participant, Aviva confirmed that it will be applying to the Financial Conduct Authority (FCA) to become a regulated dashboard operator once the Qualifying Pensions Dashboard Services (QPDSs) regulatory framework has been finalised and applications can be submitted.

Mintago, a London-based fintech founded in 2019, also aims to become a QPDS operator as soon as possible, having already received a £774,000 innovation loan from Innovate UK to enhance its technology platform.

Scottish Widows is also expected to become an FCA-regulated QPDS operator when possible, describing this as the "natural next step" in giving customers more control and helping them find their lost pensions.

DOC chair and independent pensions dashboards consultant, Richard Smith, highlighted the "sheer diversity" of the three organisations as demonstration of the wisdom of the government’s multiple dashboards policy.

"A diversity of dashboards, all regulated by FCA and showing the same pensions data, means consumers will be able to see all their pensions together in the place of their choosing. More access points means more engagement," he stated.

“With the FCA’s consultation on QPDS Rules now closed, PDP’s resources bolstered as reported by the National Audit Office (NAO), and certainty from the Department for Work and Pensions (DWP) that pensions data will start becoming digitally connected from April 2025, many more diverse firms are planning to offer customers a QPDS.

"They’re all welcome to join the DOC to help launch great dashboards for consumers as soon as possible.”

Adding to this, Aviva director of workplace pensions, Emma Douglas, said: “Pension dashboards are set to help deliver a pensions revitalisation, now and for future generations.

"Supporting our customers to ensure they get the retirement they deserve is paramount and expanding our digital service to include a holistic pension wealth view will help do just that.

“By joining the coalition and its like-minded dashboard operators, we can collectively contribute to this important development. Driving positive change for consumers is at the heart of the coalition’s ethos.”



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