The first deadline in the Department for Work and Pensions' (DWP) pensions dashboards staged timeline guidance has now passed, with larger occupational pension schemes with more than 20,000 members having been asked to connect by 30 April.
In particular, the first deadline covered master trust schemes that provide money purchase benefits only (20,000 or more members) and Financial Conduct Authority (FCA)- regulated operators of a personal pension scheme, stakeholder pension scheme, a retirement annuity contract, a pension buy-out contract (5,000 members or more)
The number of pension providers that have completed their connection to the pensions dashboards ecosystem has continued to grow since. Pensions Age brings you the latest updates...
LCP has connected its first pensions administration client to the pensions dashboards ecosystem, in line with their ‘connect by’ date.
This was highlighted as a "significant milestone" and a "pivotal step" in LCP’s commitment to connecting its clients to the wider pensions dashboards project. However, whilst connecting to the dashboards ecosystem is currently a key focus, LCP stressed the need for trustees not to overlook the important ongoing work that follows beyond connection.
LCP senior consultant, Kate Brown, said: "It is widely expected that there will be a material increase in member queries once the MoneyHelper dashboard is launched, as well as potential queries from users involved in consumer testing.
"Schemes should be asking their providers now what processes and resources they are putting in place to deal with this, so any adverse impact on workloads and member experience can be avoided.”
Pension Fusion, a partnership between Equisoft and Lumera, has confirmed that it has onboarded a total of 29 providers to the pensions dashboards ecosystem so far, covering nearly 90 schemes and providing pension data access for over 11 million members.
The news has been highlighted as a "crucial step" towards greater transparency and enhanced retirement planning across the UK, with Equisoft product director, Nick Meredith, confirming that the group is also "confident and ready to stage more schemes before the October deadline in 2026".
“This achievement not only demonstrates our capability but also strengthens our commitment to delivering exceptional service," he added. "As we move forward, we’ll continue to build on this momentum, ensuring that we are fully prepared for the upcoming MoneyHelper dashboard consumer testing.
LV= announced that it has connected to the pensions dashboard ecosystem ahead of schedule.
LV= opted to use the Origo Dashboard Connector as its integrated service provider (ISP), and will now be able to respond to data and valuation requests from customers.
Commenting on the connection, LV= wealth proposition director, Sarah Hills, said: “The ability for someone to access all their pension information in just a few clicks is nothing short of transformative, to help people make steps towards improving their financial resilience in retirement. It’s great to be in a position where we’re fully set for the pensions dashboard.
“Recent research from our wealth and wellbeing programme revealed that over half (51 per cent) of those who have spoken to a financial adviser say it made them feel more knowledgeable about their retirement. By integrating the pensions dashboard, it will make the process easier for advisers and their clients alike.
“Getting to this point is a significant achievement for both LV= and Origo, and as an industry we’re really starting to show what’s possible when working together to benefit consumer needs.”
Isio has connected its first pension scheme to the pensions dashboards ecosystem.
The group highlighted the connection as a "major step" towards the industry-wide connection goal ahead of the October 2026 deadline. However, the group also urged trustees to think beyond compliance and use the dashboards rollout as a springboard for broader transformation.
The group also warned that dashboards will likely lead to a surge in member questions, from under-saving concerns to confusion about multiple pension entitlements, and schemes must be prepared to respond. Given this, it confirmed that it is looking to develop tools to help trustees and employers communicate the benefits of Dashboards to members, fostering engagement and financial literacy.
Royal London has confirmed that it is one of five industry participants to have successfully connected directly to the pensions dashboards ecosystem.
Commenting on the completed connection, Royal London workplace pension director, Rory Marsh, said: “We are proud to be amongst the first pension providers to complete the process of linking to the pension dashboard ecosystem.
"The Royal London team has worked collaboratively and diligently with the Money and Pensions Service to ensure this significant milestone has been achieved.
"As we encourage more people to engage with their pensions, accessibility will play a big part in building momentum. The demand from customers across all life stages to manage their finances online, including their pensions, is growing at a rapid pace. This is a major step towards a significantly enhanced digital experience for customers.”
- Fidelity International has confirmed that it has successfully connected approximately 85 per cent of its clients’ data to the pensions dashboard ecosystem.
The group highlighted this as a "key milestone" in its commitment to enhancing retirement outcomes for its clients and improving financial transparency, arguing that the pensions dashboard is a "landmark initiative". It also confirmed that it is "confident" that it will meet the upcoming deadlines for its remaining clients in the months ahead.
Fidelity International head of workplace investing distribution, Dan Smith, said: “This is a significant milestone and achievement.
"We have always been supportive of the intention behind creating a single online view of all pension entitlements and strongly believe pensions dashboards are fundamental to improving savers’ retirement outcomes.
"Providing them with a single view of their pensions savings will be key to reconnecting consumers with their lost pensions and transforming engagement in retirement planning.
“This is a big step forward and marks major progression for the Pensions Dashboards Programme (PDP), paving the way for greater engagement and equipping individuals with the clarity and confidence to take control of their financial futures.”
- The Aon MasterTrust has confirmed that it completed its connection to the pensions dashboard ecosystem ahead of the 30 April 2025 target date.
Aon partner and EMEA DC solutions leader, Tony Pugh, said: “It’s excellent news that The Aon MasterTrust, with over 185,000 members, is now connected to the pensions dashboard.
"The next key step is for members to be given access, and we expect that to take place in Q4 2026, with the Department of Work and Pensions giving six months’ notice ahead of the go live date.
“But this continues to be a project of huge importance to the UK pensions industry and most of all to pension scheme members. There is still much work to do but this is the vital first step in that process.”
- Barnett Waddingham (BW) has announced that it has connected its first client to the pensions dashboard ecosystem, using their chosen Integrated Service Provider (ISP) Equisoft.
Following the milestone, the consultancy confirmed it has nearly another 200 clients in scope for connection between now and the final connection deadline of 31 October 2026.
Barnett Waddingham pension administration principal, Heather Peters, said: "We’re delighted to have made this critical first connection to the Pensions Dashboards ecosystem.
"The focus for the project for the next 17 months will remain on ensuring our in-scope clients continue to connect successfully, with data securely held and ready to be available to members at the Dashboard Available Point.
“This is a significant milestone made possible by an excellent project team and governance structure here at BW, alongside regular collaboration with our ISP, Equisoft and The Pensions Regulator (TPR) to keep our journey on track.”
- Moneybox has confirmed that it connected to the government's pensions dashboard ecosystem ahead of the 30 April 2025 deadline.
Moneybox head of personal finance, Brian Byrnes, said: "We’re proud that Moneybox connected to the government’s Moneyhelper pension dashboard ahead of last week’s deadline.
"This marks a critical first step in transforming how people engage with their pension savings and plan for retirement.
"Maintaining momentum is now essential. The PDP must move swiftly through its user testing phase and commit to transparency in its findings, enabling the industry to learn from this insight and support the successful development of future commercial dashboards.
"A firm government commitment to making dashboards available to the public by 2026 is now vital to deliver on the long-overdue promise of these reforms."
- Aegon has confirmed that it connected its largest schemes to the PDP’s ecosystem, in line with the timetable set by the DWP.
The remaining schemes will be connected over the coming months in line with their connect by date.
Commenting on the news, Aegon director of workplace pensions, Nick Roy, said: “We’re excited to have completed this first and significant step. This is a huge achievement, covering an incredible 70 per cent of our policies, even at this early point.
"The success of this stage – given the complexity of the requirements as well as being the first time we have had to test and complete connection – provides the highest level of confidence that further connect by dates will be met for our remaining schemes over the coming months.
“This is a big step forward for the overall dashboard programme and in helping customers to engage with their pensions and make informed decisions based on a more holistic view of their retirement savings. “
- Standard Life and AJ Bell also previously confirmed that they completed connection to the ecosystem ahead of the 30 April deadline, building on the news that Legal & General had become the first pension provider to connect.
The next upcoming pensions dashboards connection deadline is 30 June 2025, and will cover:
• Money purchase schemes used for automatic enrolment (1,000 to 4,999 members)
• Master trust schemes that provide only money purchase benefits (1,000 to 4,999 members)
• Any remaining money purchase schemes (5,000-19,999)
• Schemes without money purchase benefits, excluding public service and parliamentary schemes
(5,000-19,999)
• Hybrid schemes (5,000-19,999)
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