News in brief - 24 June 2022

The Pensions Management Institute (PMI) has appointed Capita Pension Solutions as data and dashboard insight partner.

As part of the partnership, Capita Pension Solutions will host webinars, interviews, and panel discussions for PMI members on key data topics, as well as contribute research and case studies to increase awareness amongst PMI members of the importance of quality data to deliver better outcomes. PMI members will also be able to access Capita Pension Solutions data insight and experience through multiple distribution channels, including email newsletters and its dedicated Insight Partners web area.

Smart Pension has launched a new Smart Avatar Virtual Assistant (Sava) to provide customer support 24/7.

The fully interactive avatar is capable of responding to human questions in real time via an ordinary computer or mobile, and was built by Smart in collaboration with its ‘true likeness science’ partner, Trulience. It is capable of functioning in 22 languages and is fully accessible, with users able to speak or type any questions, and either hear or read responses. Sava was designed to make information about pensions and retirement available to everyone, as part of Smart’s mission to “transform retirement, savings and financial wellbeing, across all generations, around the world”.

Co-op Insurance has partnered with Legal & General to offer later life mortgage options to homeowners over the age of 55.

The new launch will offer two options, including lifetime mortgages, a type of equity release enabling homeowners to take a loan secured against their home whilst still owning it and living in it, giving them the option to pay all, some or none of the interest, and retirement interest only mortgages, which are loans based on the value of a home available to people aged over 55. The products are fully regulated by the Financial Conduct Authority, and adhere to the Equity Release Council’s rules and safeguards to protect homeowners.

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