The Financial Conduct Authority (FCA) has published a review into the implications of advanced artificial intelligence (AI) in retail financial services, finding that it is likely to become a defining force, transforming how firms operate, consumers make financial decisions, and markets function.
The FCA board commissioned the review, led by FCA executive director, Sheldon Mills, in January 2026 to review the implications of advanced AI on consumers, retail financial markets, and regulators






